TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC)

The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a …

CPV: 72000000 ИТ услуги: консултации, разработване на софтуер, Интернет и поддръжка, 72253200 Поддържане на системи, 72100000 Консултантски услуги по хардуер, 72200000 Програмиране и софтуерни консултантски услуги, 72211000 Услуги по програмиране на системен софтуер и потребителски софтуерни средства, 72212000 Услуги по програмиране на приложен софтуер, 72212100 Услуги по разработване на софтуер за индустрията, 72212170 Услуги по разработване на софтуер за съответствие, 72212218 Услуги по разработване на софтуер за управление на лицензии, 72212300 Услуги по разработване на софтуер за създаване на документи, чертане, обработка на изображения, планиране и повишаване на ефективността, 72212331 Услуги по разработване на софтуер за управление на проекти, 72212332 Услуги по разработване на софтуер за планиране, 72212422 Услуги по разработване на софтуерни комплекти, 72212451 Услуги по разработване на софтуер за планиране на ресурсите в предприятието, 72212482 Услуги по разработване на софтуер за икономическо разузнаване (BI), 72212514 Услуги по разработване на софтуер за отдалечен достъп, 72212511 Услуги по разработване на софтуер за настолна комуникация, 72212517 Услуги по разработване на софтуер за информационни технологии (ИТ), 72222000 Услуги по стратегически анализ и планиране на компютърни системи и информационни технологии, 72222100 Услуги по стратегически анализ на компютърни системи и информационни технологии, 72222200 Услуги по планиране на компютърни системи и информационни технологии, 72222300 Услуги, свързани с информационни технологии, 72223000 Услуги по анализ на изискванията на информационните технологии, 72224000 Консултантски услуги по управление на компютърни проекти, 72224100 Услуги по планиране на внедряването на системи, 72224200 Услуги по планиране на процедурите по осигуряване на качеството на системите, 72225000 Услуги по оценяване и анализ на процедурите по осигуряване на качеството на системите, 72226000 Консултантски услуги по приемни изпитвания на системен софтуер, 72227000 Консултантски услуги, свързани с интегриране на софтуер, 72246000 Консултантски услуги по компютърни системи, 72261000 Услуги по оказване на помощ, свързана със софтуерните продукти, 72262000 Услуги по разработване на софтуер, 72263000 Услуги по инсталиране на софтуерни продукти, 72264000 Услуги по възпроизвеждане на софтуерни продукти, 72265000 Услуги по конфигурация на софтуерни продукти, 72266000 Консултантски услуги, свързани със софтуерни продукти, 72267000 Услуги по поддържане и ремонт на софтуер, 72267100 Услуги по поддържане на софтуер на информационните технологии, 72267200 Услуги по ремонт на софтуер на информационните технологии, 72268000 Услуги по доставка на софтуерни продукти, 72300000 Услуги по предаване и обработка на данни, 72400000 Интернет услуги, 72500000 Услуги, свързани с използване на компютри, 72510000 Услуги по управление, свързани с използване на компютри, 72513000 Услуги, свързани с офис автоматизацията, 72590000 Професионални компютърни услуги, 72591000 Разработка на договори за ниво на обслужване, 72600000 Услуги по оказване на помощ и консултации в областта на компютърните системи, 72610000 Услуги по оказване на помощ в областта на компютърните системи, 72700000 Услуги, свързани с компютърни мрежи, 72800000 Услуги по компютърен одит и компютърно тестване, 72900000 Услуги за създаване на резервни копия и услуги по конвертиране на каталози
Краен срок:
Юли 30, 2025, обяд
Вид на крайния срок:
Подаване на оферта
Място на изпълнение:
TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC)
Издаващ орган:
Electricity Supply Board ( ESB )
Номер на наградата:
0

1. Buyer

1.1 Buyer

Official name : Electricity Supply Board ( ESB )
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services
Activity of the contracting entity : Electricity-related activities

2. Procedure

2.1 Procedure

Title : TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC)
Description : The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a variety of expert and specialist roles. These roles relate to the technical, process, service and business activities needed to support the operation of the AMI system and the delivery of smart electricity metering services. Experienced vendor resources and subject matter experts* (SME*) fill a number of SMOC roles supporting the key systems and services including, but not limited to, MDMS, HES, end-to-end data and service delivery, root cause analysis, reporting, testing, risk management and service management.
Procedure identifier : b8eb05d6-2b68-4131-9b59-85a6f5c7b6f5
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72264000 Software reproduction services
Additional classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 72267100 Maintenance of information technology software
Additional classification ( cpv ): 72267200 Repair of information technology software
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 72100000 Hardware consultancy services
Additional classification ( cpv ): 72610000 Computer support services
Additional classification ( cpv ): 72510000 Computer-related management services
Additional classification ( cpv ): 72590000 Computer-related professional services
Additional classification ( cpv ): 72591000 Development of service level agreements
Additional classification ( cpv ): 72513000 Office automation services
Additional classification ( cpv ): 72211000 Programming services of systems and user software
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 72212170 Compliance software development services
Additional classification ( cpv ): 72212218 License management software development services
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72212300 Document creation, drawing, imaging, scheduling and productivity software development services
Additional classification ( cpv ): 72212331 Project management software development services
Additional classification ( cpv ): 72212332 Scheduling software development services
Additional classification ( cpv ): 72212422 Software development services suites
Additional classification ( cpv ): 72212451 Enterprise resource planning software development services
Additional classification ( cpv ): 72212482 Business intelligence software development services
Additional classification ( cpv ): 72212511 Desktop communications software development services
Additional classification ( cpv ): 72212514 Remote access software development services
Additional classification ( cpv ): 72212517 IT software development services
Additional classification ( cpv ): 72222000 Information systems or technology strategic review and planning services
Additional classification ( cpv ): 72300000 Data services
Additional classification ( cpv ): 72222100 Information systems or technology strategic review services
Additional classification ( cpv ): 72222200 Information systems or technology planning services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72223000 Information technology requirements review services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72224100 System implementation planning services
Additional classification ( cpv ): 72224200 System quality assurance planning services
Additional classification ( cpv ): 72225000 System quality assurance assessment and review services
Additional classification ( cpv ): 72226000 System software acceptance testing consultancy services
Additional classification ( cpv ): 72227000 Software integration consultancy services
Additional classification ( cpv ): 72400000 Internet services
Additional classification ( cpv ): 72246000 Systems consultancy services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72700000 Computer network services
Additional classification ( cpv ): 72800000 Computer audit and testing services
Additional classification ( cpv ): 72900000 Computer back-up and catalogue conversion services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information : As per document issued with Tender ID:5997909

2.1.3 Value

Maximum value of the framework agreement : 24 000 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/25/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC)
Description : The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a variety of expert and specialist roles. These roles relate to the technical, process, service and business activities needed to support the operation of the AMI system and the delivery of smart electricity metering services. Experienced vendor resources and subject matter experts* (SME*) fill a number of SMOC roles supporting the key systems and services including, but not limited to, MDMS, HES, end-to-end data and service delivery, root cause analysis, reporting, testing, risk management and service management.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72261000 Software support services
Additional classification ( cpv ): 72262000 Software development services
Additional classification ( cpv ): 72263000 Software implementation services
Additional classification ( cpv ): 72265000 Software configuration services
Additional classification ( cpv ): 72264000 Software reproduction services
Additional classification ( cpv ): 72266000 Software consultancy services
Additional classification ( cpv ): 72267000 Software maintenance and repair services
Additional classification ( cpv ): 72267100 Maintenance of information technology software
Additional classification ( cpv ): 72267200 Repair of information technology software
Additional classification ( cpv ): 72268000 Software supply services
Additional classification ( cpv ): 72100000 Hardware consultancy services
Additional classification ( cpv ): 72610000 Computer support services
Additional classification ( cpv ): 72510000 Computer-related management services
Additional classification ( cpv ): 72590000 Computer-related professional services
Additional classification ( cpv ): 72591000 Development of service level agreements
Additional classification ( cpv ): 72513000 Office automation services
Additional classification ( cpv ): 72211000 Programming services of systems and user software
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 72212170 Compliance software development services
Additional classification ( cpv ): 72212218 License management software development services
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72212300 Document creation, drawing, imaging, scheduling and productivity software development services
Additional classification ( cpv ): 72212331 Project management software development services
Additional classification ( cpv ): 72212332 Scheduling software development services
Additional classification ( cpv ): 72212422 Software development services suites
Additional classification ( cpv ): 72212451 Enterprise resource planning software development services
Additional classification ( cpv ): 72212482 Business intelligence software development services
Additional classification ( cpv ): 72212511 Desktop communications software development services
Additional classification ( cpv ): 72212514 Remote access software development services
Additional classification ( cpv ): 72212517 IT software development services
Additional classification ( cpv ): 72222000 Information systems or technology strategic review and planning services
Additional classification ( cpv ): 72300000 Data services
Additional classification ( cpv ): 72222100 Information systems or technology strategic review services
Additional classification ( cpv ): 72222200 Information systems or technology planning services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72223000 Information technology requirements review services
Additional classification ( cpv ): 72224000 Project management consultancy services
Additional classification ( cpv ): 72224100 System implementation planning services
Additional classification ( cpv ): 72224200 System quality assurance planning services
Additional classification ( cpv ): 72225000 System quality assurance assessment and review services
Additional classification ( cpv ): 72226000 System software acceptance testing consultancy services
Additional classification ( cpv ): 72227000 Software integration consultancy services
Additional classification ( cpv ): 72400000 Internet services
Additional classification ( cpv ): 72246000 Systems consultancy services
Additional classification ( cpv ): 72253200 Systems support services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72600000 Computer support and consultancy services
Additional classification ( cpv ): 72700000 Computer network services
Additional classification ( cpv ): 72800000 Computer audit and testing services
Additional classification ( cpv ): 72900000 Computer back-up and catalogue conversion services
Options :
Description of the options : As per document issued with Tender ID:5997909

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information : As per document issued with Tender ID:5997909

5.1.3 Estimated duration

Duration : 36 Month

5.1.4 Renewal

Maximum renewals : 2

5.1.5 Value

Estimated value excluding VAT : 24 000 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Allowed
Deadline for receipt of tenders : 30/07/2025 12:00 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Conditions relating to the performance of the contract : As per document issued with Tender ID:5997909
Financial arrangement : As per document issued with Tender ID:5997909

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Information about review deadlines : As per document issued with Tender ID:5997909
Organisation providing additional information about the procurement procedure : Electricity Supply Board ( ESB )
Organisation providing offline access to the procurement documents : Electricity Supply Board ( ESB )
Organisation receiving requests to participate : Electricity Supply Board ( ESB )
Organisation processing tenders : Electricity Supply Board ( ESB )

8. Organisations

8.1 ORG-0001

Official name : Electricity Supply Board ( ESB )
Registration number : ESB001
Postal address : 27 Fitzwilliam Street Lower, Dublin
Town : Dublin
Postcode : D02 KT92
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 017027005
Internet address : https://www.esb.ie
Buyer profile : https://www.esb.ie
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : cae4e1b0-afc2-4785-a66f-0b024db78b42 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 27/06/2025 10:21 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00420893-2025
OJ S issue number : 122/2025
Publication date : 30/06/2025