R01773 - User surveys

The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target is connected to the user ́s experience of consultancy through user and resident surveys connected to the consultant role. The next user and resident survey shall be carried …

CPV: 79311000 Услуги, свързани с проучвания, 79311200 Услуги, свързани с провеждането на проучвания
Място на изпълнение:
R01773 - User surveys
Издаващ орган:
Forsvarsbygg
Номер на наградата:
2025/1584

1. Buyer

1.1 Buyer

Official name : Forsvarsbygg
Legal type of the buyer : Defence contractor
Activity of the contracting authority : Defence

2. Procedure

2.1 Procedure

Title : R01773 - User surveys
Description : The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target is connected to the user ́s experience of consultancy through user and resident surveys connected to the consultant role.  The next user and resident survey shall be carried out by the end of 2026. It is a prerequisite that the satisfaction surveys support The Norwegian Defence Estates Agency's business activities, as well as measuring the factors that are of importance for contributing to the business reaching its targets. The Ministry of Defence ́s need for verification of the quality and effect of the Norwegian Defence Estates Agency consultancy service is a premise for the investigations. At the same time, the surveys shall be designed in accordance with the - and actively applying the findings - in their continual improvement work.  This is an ongoing contract. The contract period is 2 (two) years from the delivery date. The agreement will then be renewed automatically for 1 (one) year at a time, unless 3 (three) months notice is given by the Norwegian Defence Estates Agency before the renewal date. Tenderers can give notice on the contract with 12 (twelve) months notice before the renewal date.
Procedure identifier : 52658334-e3a2-49bc-92c3-d3f0aea06f7a
Previous notice : 6209f5bf-7ac3-44eb-8c15-69d5c44749eb-01
Internal identifier : 2025/1584
Type of procedure : Open
The procedure is accelerated : no
Main features of the procedure : Tenderers must have competence and capacity to develop and carry out major user and resident surveys on an annual/second year basis. At the same time, tenderers must contribute to the establishment and first start of automated assignment evaluations, which The Norwegian Defence Estates Agency can distribute and execute as needed throughout the year. The Norwegian Defence Estates Agency shall have an option to procure other equivalent investigations as those listed in this document. This can be relevant at any time during the agreement period.

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79311200 Survey conduction services
Additional classification ( cpv ): 79311000 Survey services

2.1.2 Place of performance

Country : Norway
Anywhere in the given country

2.1.2 Place of performance

Country : Norway
Anywhere in the given country

2.1.4 General information

Legal basis :
Directive 2014/24/EU
Anskaffelsesforskriften - See the tender documentation

5. Lot

5.1 Lot technical ID : LOT-0000

Title : R01773 - User surveys
Description : The Norwegian Defence Estates Agency has been given an assignment under the objective 'Professional and general advice'. Verification of this result target is connected to the user ́s experience of consultancy through user and resident surveys connected to the consultant role.  The next user and resident survey shall be carried out by the end of 2026. It is a prerequisite that the satisfaction surveys support The Norwegian Defence Estates Agency's business activities, as well as measuring the factors that are of importance for contributing to the business reaching its targets. The Ministry of Defence ́s need for verification of the quality and effect of the Norwegian Defence Estates Agency consultancy service is a premise for the investigations. At the same time, the surveys shall be designed in accordance with the - and actively applying the findings - in their continual improvement work.  This is an ongoing contract. The contract period is 2 (two) years from the delivery date. The agreement will then be renewed automatically for 1 (one) year at a time, unless 3 (three) months notice is given by the Norwegian Defence Estates Agency before the renewal date. Tenderers can give notice on the contract with 12 (twelve) months notice before the renewal date.
Internal identifier : 2025/1584

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 79311200 Survey conduction services
Additional classification ( cpv ): 79311000 Survey services

5.1.2 Place of performance

Country : Norway
Anywhere in the given country
Additional information :

5.1.2 Place of performance

Country : Norway
Anywhere in the given country
Additional information :

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

5.1.10 Award criteria

Criterion :
Type : Quality
Name : Quality
Description : Quality
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 45
Criterion :
Type : Quality
Name : Competence
Description : Competence
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 35
Criterion :
Type : Price
Description : Price
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 20

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Oslo tingrett
Information about review deadlines : See the tender documentation

6. Results

Value of all contracts awarded in this notice : 3 000 000 Norwegian krone

6.1 Result lot ldentifier : LOT-0000

At least one winner was chosen.

6.1.2 Information about winners

Winner :
Official name : Rambøll Management Consulting AS
Tender :
Tender identifier : R01773 Rambøll Management Consulting AS
Identifier of lot or group of lots : LOT-0000
Value of the tender : 3 000 000 Norwegian krone
Subcontracting : No
Contract information :
Identifier of the contract : R01773 Brukerundersøkelser
Date on which the winner was chosen : 04/07/2025
Date of the conclusion of the contract : 04/07/2025

6.1.4 Statistical information

Summary of the review requests the buyer received :
Number of complainants : 0
Received tenders or requests to participate :
Type of received submissions : Tenders submitted electronically
Number of tenders or requests to participate received : 1

8. Organisations

8.1 ORG-0001

Official name : Forsvarsbygg
Registration number : 975950662
Postal address : Grev Wedels plass 5
Town : OSLO
Postcode : 0151
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Kristin Svendsen
Telephone : 46870400
Internet address : http://www.forsvarsbygg.no
Roles of this organisation :
Buyer

8.1 ORG-0002

Official name : Oslo tingrett
Registration number : 926725939
Town : Oslo
Postcode : 0130
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Telephone : 22035200
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : Rambøll Management Consulting AS
Size of the economic operator : Medium
Registration number : 987886609
Postal address : Harbitzalléen 5
Town : oslo
Postcode : 0213
Country subdivision (NUTS) : Oslo ( NO081 )
Country : Norway
Contact point : Rambøll Management Consulting AS
Telephone : 22518000
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0000
The winner is listed on a regulated market

Notice information

Notice identifier/version : 55e742f4-caad-476c-a0e9-1ecc5f849dd4 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 04/07/2025 07:26 +00:00
Notice dispatch date (eSender) : 04/07/2025 08:54 +00:00
Languages in which this notice is officially available : English
Notice publication number : 00440601-2025
OJ S issue number : 127/2025
Publication date : 07/07/2025