ENQEIR586 - IT Managed Support Services

EirGrid Group is in the process of implementing the Integrated Single Electricity Market (I-SEM), the next iteration of the all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, EirGrid now needs a fully Managed IT Service Desk. Services include but not …

CPV: 72222300 Услуги, свързани с информационни технологии
Място на изпълнение:
ENQEIR586 - IT Managed Support Services
Издаващ орган:
EirGrid plc
Номер на наградата:
1

1. Buyer

1.1 Buyer

Official name : EirGrid plc
Legal type of the buyer : Entity with special or exclusive rights
Activity of the contracting entity : Electricity-related activities

2. Procedure

2.1 Procedure

Title : ENQEIR586 - IT Managed Support Services
Description : EirGrid Group is in the process of implementing the Integrated Single Electricity Market (I-SEM), the next iteration of the all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, EirGrid now needs a fully Managed IT Service Desk. Services include but not limited to Service Desk Desktop, Mobility and Meeting Room Services. 24/ Support Service. EirGrid intends to establish a single supplier framework for the provision of these services. This tender process has been completed and a contract awarded. This award notice is a duplication of the original award notice OJ/S S64, 31/03/2018, 143516-2018-EN and is being duplicated for the purposes of modification.
Procedure identifier : 229f7077-3f8e-4d56-bdb5-55085f20514b
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72222300 Information technology services

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.4 General information

Legal basis :
Directive 2014/25/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : ENQEIR586 - IT Managed Support Services
Description : EirGrid Group is in the process of implementing the Integrated Single Electricity Market (I-SEM), the next iteration of the all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, EirGrid now needs a fully Managed IT Service Desk. Services include but not limited to Service Desk Desktop, Mobility and Meeting Room Services. 24/ Support Service. EirGrid intends to establish a single supplier framework for the provision of these services. This tender process has been completed and a contract awarded. This award notice is a duplication of the original award notice OJ/S S64, 31/03/2018, 143516-2018-EN and is being duplicated for the purposes of modification.
Internal identifier : 1

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72222300 Information technology services

5.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement

5.1.12 Terms of procurement

Information about review deadlines : See tender documents

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Information about review deadlines : See tender documents
Organisation providing additional information about the procurement procedure : EirGrid plc

6. Results

Approximate value of the framework agreements : 7 545 920 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Re-estimated value of the framework agreement : 7 545 920 Euro

6.1.2 Information about winners

Winner :
Official name : Hewlett Packard
Tender :
Tender identifier : 1
Identifier of lot or group of lots : LOT-0001
Value of the tender : 7 545 920 Euro
The tender is a variant : no
Subcontracting : No
Contract information :
Identifier of the contract : 1
Date of the conclusion of the contract : 23/03/2018

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 3

8. Organisations

8.1 ORG-0001

Official name : EirGrid plc
Registration number : 338522
Postal address : 160 Shelbourne Road, Ballsbridge
Town : Dublin
Postcode : Dublin 4
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 0000
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

8.1 ORG-0004

Official name : Hewlett Packard
Registration number : n/a
Town : Kildare
Postcode : LEIXLIP
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

11. Notice information

11.1 Notice information

Notice identifier/version : 80a55edf-743e-4a83-b853-b1ab296c9057 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 07/07/2025 11:31 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00443154-2025
OJ S issue number : 128/2025
Publication date : 08/07/2025