TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution

The Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution. This cloud-based digital survey solution will be accessible via Desktop, Laptop, or Mobile device to all employees and managers. To include …

CPV: 72000000 Storitve informacijske tehnologije: svetovanje, razvoj programske opreme, internet in podpora, 72200000 Storitve programiranja programske opreme in svetovanja pri programski opremi, 72210000 Storitve programiranja paketne programske opreme, 72211000 Storitve programiranja sistemske in uporabniške programske opreme, 72212000 Storitve programiranja aplikacijske programske opreme, 72212100 Storitve razvoja programske opreme za posamezno industrijo, 72212482 Storitve razvoja programske opreme za poslovne informacije, 72212700 Pripomočki za storitve razvoja programske opreme, 72260000 Storitve, povezane s programsko opremo, 72310000 Storitve obdelave podatkov, 72314000 Storitve zbiranja in primerjave podatkov, 72316000 Storitve analize podatkov, 72416000 Ponudniki aplikacijskih storitev, 72500000 Z računalniki povezane storitve, 72510000 Storitve upravljanja, povezane z računalniki
Rok:
7. avgust 2025. 12:00
Vrsta roka:
Oddaja ponudbe
Kraj izvršitve:
TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Organ za podeljevanje:
Electricity Supply Board ( ESB )
Številka dodelitve:
0

1. Buyer

1.1 Buyer

Official name : Electricity Supply Board ( ESB )
Legal type of the buyer : Body governed by public law, controlled by a central government authority
Activity of the contracting authority : General public services
Activity of the contracting entity : Electricity-related activities

2. Procedure

2.1 Procedure

Title : TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Description : The Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution. This cloud-based digital survey solution will be accessible via Desktop, Laptop, or Mobile device to all employees and managers. To include a manager dashboard based on response rates of direct reports and anonymity thresholds.
Procedure identifier : 6bc1bc91-63f8-4c1b-8a7a-12a2db4038dd
Type of procedure : Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated : no

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72211000 Programming services of systems and user software
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 72212482 Business intelligence software development services
Additional classification ( cpv ): 72212700 Software development services utilities
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72510000 Computer-related management services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72310000 Data-processing services
Additional classification ( cpv ): 72314000 Data collection and collation services
Additional classification ( cpv ): 72316000 Data analysis services
Additional classification ( cpv ): 72416000 Application service providers
Additional classification ( cpv ): 72210000 Programming services of packaged software products

2.1.2 Place of performance

Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland

2.1.3 Value

Estimated value excluding VAT : 750 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/25/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Description : The Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution. This cloud-based digital survey solution will be accessible via Desktop, Laptop, or Mobile device to all employees and managers. To include a manager dashboard based on response rates of direct reports and anonymity thresholds.
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72212000 Programming services of application software
Additional classification ( cpv ): 72211000 Programming services of systems and user software
Additional classification ( cpv ): 72212100 Industry specific software development services
Additional classification ( cpv ): 72212482 Business intelligence software development services
Additional classification ( cpv ): 72212700 Software development services utilities
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72510000 Computer-related management services
Additional classification ( cpv ): 72500000 Computer-related services
Additional classification ( cpv ): 72260000 Software-related services
Additional classification ( cpv ): 72310000 Data-processing services
Additional classification ( cpv ): 72314000 Data collection and collation services
Additional classification ( cpv ): 72316000 Data analysis services
Additional classification ( cpv ): 72416000 Application service providers
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Options :
Description of the options : As per document issued with Tender ID:6067210

5.1.2 Place of performance

Town : Dublin
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Additional information :

5.1.3 Estimated duration

Start date : 01/01/2026
Duration : 3 Year

5.1.4 Renewal

Maximum renewals : 2

5.1.5 Value

Estimated value excluding VAT : 750 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement
Approach to reducing environmental impacts : Other

5.1.11 Procurement documents

Languages in which the procurement documents are officially available : English
Languages in which the procurement documents (or their parts) are unofficially available : English

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 07/08/2025 12:00 +01:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Conditions relating to the performance of the contract : As per document issued with Tender ID:6067210
Financial arrangement : As per document issued with Tender ID:6067210

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Information about review deadlines : As per document issued with Tender ID:6067210
Organisation providing additional information about the procurement procedure : Electricity Supply Board ( ESB )
Organisation providing offline access to the procurement documents : Electricity Supply Board ( ESB )
Organisation receiving requests to participate : Electricity Supply Board ( ESB )
Organisation processing tenders : Electricity Supply Board ( ESB )

8. Organisations

8.1 ORG-0001

Official name : Electricity Supply Board ( ESB )
Registration number : ESB001
Postal address : 27 Fitzwilliam Street Lower, Dublin
Town : Dublin
Postcode : D02 KT92
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 017027005
Internet address : https://www.esb.ie
Buyer profile : https://www.esb.ie
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0003

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

Notice information

Notice identifier/version : 77d97ea7-e97e-4b43-90a1-520f06528c9c - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 07/07/2025 14:40 +01:00
Languages in which this notice is officially available : English
Notice publication number : 00447181-2025
OJ S issue number : 129/2025
Publication date : 09/07/2025