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Procurement of a system for telephone exchanges and call centres.
The Norwegian Public Roads Administration needs to procure a cloud based switchboard and call centre system. The system shall first and foremost cover the Norwegian Public Roads Administration ́s need for handling enquiries by using telephony as well as a channel, as well as SMS for outgoing enquiries to customers. …
CPV: 32543000 Telefonska posredovalna mesta, 48510000 Programski paket za komunikacijo, 50334400 Storitve vzdrževanja komunikacijskih sistemov, 64214200 Storitve telefonskih central, 72000000 Storitve informacijske tehnologije: svetovanje, razvoj programske opreme, internet in podpora, 72212211 Storitve razvoja programske opreme za povezljivost platform, 72212510 Storitve razvoja programske opreme za komunikacijo, 72212511 Storitve razvoja programske opreme za namizne komunikacije, 79512000 Klicni center
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