ISS1663 Microsoft 365 Backup hyper-care, enhanced implementation provision, cloud storage and technical support for University Staff.

Data backup, data recovery, and data export requirements within University of Galway for staff utilising the Microsoft 365 platform. These requirements delivered as a SaaS solution. All tender submissions to be submitted via zip file Data backup, data recovery, and data export requirements within University of Galway for staff utilising …

CPV: 72000000 IT-diensten: adviezen, softwareontwikkeling, internet en ondersteuning, 72200000 Softwareprogrammering en -advies, 72210000 Programmering van softwarepakketten, 72212780 Diensten voor ontwikkeling van software voor systeem-, opslag- en inhoudbeheer, 72212782 Diensten voor ontwikkeling van opslagbeheer-software, 72220000 Systeem- en technisch advies, 72222300 Diensten in verband met informatietechnologie, 72250000 Systeem- en ondersteuningsdiensten, 72253000 Helpdesk- en ondersteuningsdiensten, 72300000 Uitwerken van gegevens, 72317000 Opslaan van gegevens, 72400000 Internetdiensten
Plaats van uitvoering:
ISS1663 Microsoft 365 Backup hyper-care, enhanced implementation provision, cloud storage and technical support for University Staff.
Toekennende instantie:
University of Galway (ID 1400)
Gunningsnummer:
GALW/ISS1663/2024

1. Buyer

1.1 Buyer

Official name : University of Galway (ID 1400)
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Education

2. Procedure

2.1 Procedure

Title : ISS1663 Microsoft 365 Backup hyper-care, enhanced implementation provision, cloud storage and technical support for University Staff.
Description : Data backup, data recovery, and data export requirements within University of Galway for staff utilising the Microsoft 365 platform. These requirements delivered as a SaaS solution. All tender submissions to be submitted via zip file
Procedure identifier : 9f33a329-86a8-4f20-b3e0-015d6ae39079
Previous notice : 8994215d-f441-4215-9389-a6ea2803acee-01
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72317000 Data storage services
Additional classification ( cpv ): 72300000 Data services
Additional classification ( cpv ): 72400000 Internet services
Additional classification ( cpv ): 72212780 System, storage and content management software development services
Additional classification ( cpv ): 72212782 Storage management software development services
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 72253000 Helpdesk and support services

2.1.2 Place of performance

Country : Ireland
Anywhere in the given country

2.1.3 Value

Maximum value of the framework agreement : 1 500 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : ISS1663 Microsoft 365 Backup hyper-care, enhanced implementation provision, cloud storage and technical support for University Staff.
Description : Data backup, data recovery, and data export requirements within University of Galway for staff utilising the Microsoft 365 platform. These requirements delivered as a SaaS solution. All tender submissions to be submitted via zip file
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72317000 Data storage services
Additional classification ( cpv ): 72300000 Data services
Additional classification ( cpv ): 72400000 Internet services
Additional classification ( cpv ): 72212780 System, storage and content management software development services
Additional classification ( cpv ): 72212782 Storage management software development services
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 72220000 Systems and technical consultancy services
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72250000 System and support services
Additional classification ( cpv ): 72253000 Helpdesk and support services

5.1.2 Place of performance

Country : Ireland
Anywhere in the given country
Additional information :

5.1.5 Value

Estimated value excluding VAT : 1 500 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : Reduction of environmental impacts
Description : use of other green public procurement criteria for the procurement of Microsoft 365 Backup hyper-care, enhanced implementation provision, cloud storage and technical support.
Approach to reducing environmental impacts : Other
Green Procurement Criteria : Other Green Public Procurement criteria

5.1.10 Award criteria

Criterion :
Type : Cost
Name :
Description : E: Ultimate cost @30%
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30
Criterion :
Type : Quality
Name :
Description : A: Contract Management & Support
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 30
Criterion :
Type : Quality
Name :
Description : B: Fit for purpose of the proposed solution
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 20
Criterion :
Type : Quality
Name :
Description : C: Proposed Project implementation plan
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 10
Criterion :
Type : Quality
Name :
Description : D: Sustainability, Innovation and Added Value
Category of award threshold criterion : Weight (percentage, exact)
Award criterion number : 10
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Information about review deadlines : None

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland -
Information about review deadlines : None
Organisation providing offline access to the procurement documents : University of Galway (ID 1400) -

6. Results

Maximum value of the framework agreements in this notice : 1 500 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 1 500 000 Euro

6.1.2 Information about winners

Winner :
Official name : M.J. Flood Technology Ltd.
Tender :
Tender identifier : 000057284
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : 420594
Date on which the winner was chosen : 09/04/2025
Date of the conclusion of the contract : 28/05/2025

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Tenders
Number of tenders or requests to participate received : 8

8. Organisations

8.1 ORG-0001

Official name : University of Galway (ID 1400)
Registration number : 0022578J
Postal address : University Road, Galway
Town : Galway
Postcode : H91TK33
Country subdivision (NUTS) : West ( IE042 )
Country : Ireland
Telephone : 353-91493970
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : M.J. Flood Technology Ltd.
Registration number : 234128D
Postal address : Clonlara Avenue, Baldonnell Business Park, Baldonnell
Town : Dublin
Postcode : D22 V4FS
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 01 4663500
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0003

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0004

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 5d003e16-3a0a-46b1-a9b7-4e60a3c7bcea - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 23/06/2025 17:36 +01:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00408444-2025
OJ S issue number : 119/2025
Publication date : 25/06/2025