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Procurement of a contact centre system for Lånekassen
Procurement of an agreement for a contact centre. The need is a contact centre system that handles different channels. The contact centre system shall ensure that the Norwegian State Education Fund's customers can have a direct dialogue with the Norwegian State Education Fund in order to safeguard their customer relationships. …
CPV: 32000000 Radio, television, communication, telecommunication and related equipment, 32524000 Telecommunications system, 32542000 Switchboard panels, 64000000 Postal and telecommunications services, 72000000 IT services: consulting, software development, Internet and support, 79000000 Business services: law, marketing, consulting, recruitment, printing and security, 79510000 Telephone-answering services, 79500000 Office-support services, 79512000 Call centre
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