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Procurement of a system for telephone exchanges and call centres.
The Norwegian Public Roads Administration needs to procure a cloud based switchboard and call centre system. The system shall first and foremost cover the Norwegian Public Roads Administration ́s need for handling enquiries by using telephony as well as a channel, as well as SMS for outgoing enquiries to customers. …
CPV: 32543000 Telephone switchboards, 48510000 Communication software package, 50334400 Communications system maintenance services, 64214200 Telephone switchboard services, 72000000 IT services: consulting, software development, Internet and support, 72212211 Platform interconnectivity software development services, 72212510 Communication software development services, 72212511 Desktop communications software development services, 79512000 Call centre
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