Provision, implementation, maintenance and support of a return case management system (“CIT-RECAMAS”) for the Migration Department, Deputy Ministry of Migration and International Protection

The provision of services for the provision, implementation, maintenance and support of a return case management system (“CIT-RECAMAS”) for the Migration Department, Deputy Ministry of Migration and International Protection, falling under category 48000000, 48800000, 48810000, 48517000, 50312000, 50312300, 50312620, 72212000, 72212100, 72212217 72222300 of the CPV classification, as identified in …

CPV: 50312620 Infotehnoloogiaseadmete remont, 72210000 Tarkvarapakettide programmeerimisteenused, 48000000 Tarkvarapaketid ja infosüsteemid, 48800000 Infosüsteemid ja serverid, 50312300 Andmevõrguseadmete hooldus ja remont, 50312000 Arvutiseadmete hooldus ja remont, 72222300 Infotehnoloogia teenused, 72212217 Tehingutöötlustarkvara arendusteenused, 48810000 Infosüsteemid, 48517000 IT-tarkvarapakett, 72212000 Rakendustarkvara programmeerimine
Tähtaeg:
juuli 11, 2025, 11 e.l.
Tähtaja tüüp:
Pakkumise esitamine
Täitmise koht:
Provision, implementation, maintenance and support of a return case management system (“CIT-RECAMAS”) for the Migration Department, Deputy Ministry of Migration and International Protection
Auhindade andmise asutus:
Migration Department
Auhinna number:
ΤΜ/4/2025/ΑΔ

1. Buyer

1.1 Buyer

Official name : Migration Department
Legal type of the buyer : Central government authority
Activity of the contracting authority : General public services

2. Procedure

2.1 Procedure

Title : Provision, implementation, maintenance and support of a return case management system (“CIT-RECAMAS”) for the Migration Department, Deputy Ministry of Migration and International Protection
Description : The provision of services for the provision, implementation, maintenance and support of a return case management system (“CIT-RECAMAS”) for the Migration Department, Deputy Ministry of Migration and International Protection, falling under category 48000000, 48800000, 48810000, 48517000, 50312000, 50312300, 50312620, 72212000, 72212100, 72212217 72222300 of the CPV classification, as identified in detail in the Tender Documents.
Procedure identifier : acc83ba0-c1b2-46b1-9069-74fff9d95c7a
Internal identifier : ΤΜ/4/2025/ΑΔ
Type of procedure : Open
The procedure is accelerated : no
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 50312620 Repair of information technology equipment
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48800000 Information systems and servers
Additional classification ( cpv ): 50312300 Maintenance and repair of data network equipment
Additional classification ( cpv ): 50312000 Maintenance and repair of computer equipment
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72212217 Transaction-processing software development services
Additional classification ( cpv ): 48810000 Information systems
Additional classification ( cpv ): 48517000 IT software package
Additional classification ( cpv ): 72212000 Programming services of application software

2.1.2 Place of performance

Country subdivision (NUTS) : Κύπρος ( CY000 )
Country : Cyprus

2.1.3 Value

Estimated value excluding VAT : 3 676 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : Provision, implementation, maintenance and support of a return case management system (“CIT-RECAMAS”) for the Migration Department, Deputy Ministry of Migration and International Protection
Description : The provision of services for the provision, implementation, maintenance and support of a return case management system (“CIT-RECAMAS”) for the Migration Department, Deputy Ministry of Migration and International Protection, falling under category 48000000, 48800000, 48810000, 48517000, 50312000, 50312300, 50312620, 72212000, 72212100, 72212217 72222300 of the CPV classification, as identified in detail in the Tender Documents.
Internal identifier : ΤΜ/4/2025/ΑΔ

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 50312620 Repair of information technology equipment
Additional classification ( cpv ): 72210000 Programming services of packaged software products
Additional classification ( cpv ): 48000000 Software package and information systems
Additional classification ( cpv ): 48800000 Information systems and servers
Additional classification ( cpv ): 50312300 Maintenance and repair of data network equipment
Additional classification ( cpv ): 50312000 Maintenance and repair of computer equipment
Additional classification ( cpv ): 72222300 Information technology services
Additional classification ( cpv ): 72212217 Transaction-processing software development services
Additional classification ( cpv ): 48810000 Information systems
Additional classification ( cpv ): 48517000 IT software package
Additional classification ( cpv ): 72212000 Programming services of application software

5.1.2 Place of performance

Country subdivision (NUTS) : Κύπρος ( CY000 )
Country : Cyprus
Additional information :

5.1.3 Estimated duration

Duration : 78 Month

5.1.5 Value

Estimated value excluding VAT : 3 676 000 Euro

5.1.6 General information

Reserved participation : Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes
This procurement is also suitable for small and medium-sized enterprises (SMEs) : yes

5.1.10 Award criteria

Criterion :
Type : Price
Name :
Description : Lowest Price
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.11 Procurement documents

Deadline for requesting additional information : 24/06/2025 11:00 +03:00

5.1.12 Terms of procurement

Terms of submission :
Electronic submission : Required
Languages in which tenders or requests to participate may be submitted : English
Electronic catalogue : Not allowed
Variants : Not allowed
Tenderers may submit more than one tender : Not allowed
Deadline for receipt of tenders : 11/07/2025 11:00 +03:00
Deadline until which the tender must remain valid : 6 Month
Information about public opening :
Opening date : 11/07/2025 11:30 +03:00
Terms of contract :
The execution of the contract must be performed within the framework of sheltered employment programmes : No
Electronic invoicing : Required
Electronic ordering will be used : no
Electronic payment will be used : yes

5.1.15 Techniques

Framework agreement :
No framework agreement
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : Tenders Review Authority -
Information about review deadlines : 1. Every interested economic operator who has or had an interest in being awarded the Contract and who has sustained or is likely to sustain a loss as a result of an act or decision of the Contracting Authority which precedes the signature of the Contract and for which it is alleged that it violates any provision of the legislation in force, has the right to file a recourse to the Tenders Review Authority in accordance with the provisions of the Law on the Review Procedures concerning the Award of Public Contracts of 2010 (Law 104(I)/2010). 2. To file a recourse to the Tenders Review Authority, the applicant must pay a non-refundable fee which is deposited into the General Government Account. More details are given in the Website of the Tenders Review Authority ( www.tra.gov.cy) 3. Regarding the manner and procedure for filing recourses, the manner in which these are examined and the procedure for the issue of the relevant rulings, the provisions of the Law on the Review Procedures concerning the Award of Public Contracts of 2010 (Law 104(I)/2010) shall apply.
Organisation providing additional information about the procurement procedure : Migration Department -
Organisation providing offline access to the procurement documents : Migration Department -
Organisation receiving requests to participate : Migration Department -
Organisation processing tenders : Migration Department -

8. Organisations

8.1 ORG-0001

Official name : Migration Department
Registration number : 1757
Postal address : 90 Arch. Makarios Str., Nicosia
Town : Nicosia
Postcode : 1077
Country subdivision (NUTS) : Κύπρος ( CY000 )
Country : Cyprus
Contact point : Marios Marcoulis
Telephone : +357 22308710
Fax : +357 22308742
Information exchange endpoint (URL) : https://www.eprocurement.gov.cy/epps
Roles of this organisation :
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders

8.1 ORG-0002

Official name : Tenders Review Authority
Registration number : 1432
Postal address : 81-83 Griva Digeni Avenue, 2nd Floor, P.O. Box 24820
Town : Nicosia
Postcode : 1304
Country subdivision (NUTS) : Κύπρος ( CY000 )
Country : Cyprus
Contact point : Tenders Review Authority
Telephone : +357 22445100
Internet address : http://www.tra.gov.cy
Information exchange endpoint (URL) : https://www.eprocurement.gov.cy
Roles of this organisation :
Review organisation
Notice information
Notice identifier/version : 788cbe39-7e6a-46e6-bc72-1c3245e4f928 - 01
Form type : Competition
Notice type : Contract or concession notice – standard regime
Notice dispatch date : 29/05/2025 14:16 +03:00
Languages in which this notice is officially available : English
Notice publication number : 00352293-2025
OJ S issue number : 104/2025
Publication date : 02/06/2025