PQQ for the Provision, Implementation and Support of a Company-wide Integrated CRM Solution for Seamless Collaboration across Alzheimer Society of Ireland and Related Services

Pre-Qualification Questionnaire (PQQ) for a Single-Operator Framework Agreement for the Provision, Implementation and Support of a Company-wide Integrated CRM Solution for Seamless Collaboration across Alzheimer Society of Ireland and Related Services Pre-Qualification Questionnaire (PQQ) for a Single-Operator Framework Agreement for the Provision, Implementation and Support of a Company-wide Integrated CRM …

CPV: 72000000 IT services: consulting, software development, Internet and support, 72200000 Software programming and consultancy services, 72212218 License management software development services, 72212445 Customer Relation Management software development services, 72212450 Time accounting or human resources software development services, 72230000 Custom software development services
Place of execution:
PQQ for the Provision, Implementation and Support of a Company-wide Integrated CRM Solution for Seamless Collaboration across Alzheimer Society of Ireland and Related Services
Awarding body:
The Alzheimer Society of Ireland
Award number:
0

1. Buyer

1.1 Buyer

Official name : The Alzheimer Society of Ireland
Legal type of the buyer : Body governed by public law
Activity of the contracting authority : Health

2. Procedure

2.1 Procedure

Title : PQQ for the Provision, Implementation and Support of a Company-wide Integrated CRM Solution for Seamless Collaboration across Alzheimer Society of Ireland and Related Services
Description : Pre-Qualification Questionnaire (PQQ) for a Single-Operator Framework Agreement for the Provision, Implementation and Support of a Company-wide Integrated CRM Solution for Seamless Collaboration across Alzheimer Society of Ireland and Related Services
Procedure identifier : d25339ae-419a-4991-a388-c9f87b0ddb9c
Previous notice : af739a91-6208-46d2-8403-301ee758b5f2-01
Type of procedure : Competitive dialogue
Justification for the accelerated procedure :
Main features of the procedure :

2.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72212445 Customer Relation Management software development services
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72230000 Custom software development services
Additional classification ( cpv ): 72212218 License management software development services
Additional classification ( cpv ): 72212450 Time accounting or human resources software development services

2.1.2 Place of performance

Country : Ireland
Anywhere in the given country

2.1.3 Value

Maximum value of the framework agreement : 2 500 000 Euro

2.1.4 General information

Legal basis :
Directive 2014/24/EU

5. Lot

5.1 Lot technical ID : LOT-0001

Title : PQQ for the Provision, Implementation and Support of a Company-wide Integrated CRM Solution for Seamless Collaboration across Alzheimer Society of Ireland and Related Services
Description : Pre-Qualification Questionnaire (PQQ) for a Single-Operator Framework Agreement for the Provision, Implementation and Support of a Company-wide Integrated CRM Solution for Seamless Collaboration across Alzheimer Society of Ireland and Related Services
Internal identifier : 0

5.1.1 Purpose

Main nature of the contract : Services
Main classification ( cpv ): 72212445 Customer Relation Management software development services
Additional classification ( cpv ): 72000000 IT services: consulting, software development, Internet and support
Additional classification ( cpv ): 72200000 Software programming and consultancy services
Additional classification ( cpv ): 72230000 Custom software development services
Additional classification ( cpv ): 72212218 License management software development services
Additional classification ( cpv ): 72212450 Time accounting or human resources software development services

5.1.2 Place of performance

Country : Ireland
Anywhere in the given country
Additional information :

5.1.5 Value

Estimated value excluding VAT : 2 500 000 Euro

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA) : yes

5.1.7 Strategic procurement

Aim of strategic procurement : No strategic procurement
Approach to reducing environmental impacts : Other

5.1.10 Award criteria

Criterion :
Type : Quality
Name :
Description : Quality @ 75%
Weight (percentage, exact) : 75
Criterion :
Type : Cost
Name :
Description : Cost @ 25%
Weight (percentage, exact) : 25
Description of the method to be used if weighting cannot be expressed by criteria :
Justification for not indicating the weighting of the award criteria :

5.1.12 Terms of procurement

Information about review deadlines : As outlined in tender documentation.

5.1.15 Techniques

Framework agreement :
Framework agreement, without reopening of competition
Information about the dynamic purchasing system :
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation : The High Court of Ireland
Organisation providing offline access to the procurement documents : The Alzheimer Society of Ireland
TED eSender : European Dynamics S.A.

6. Results

Maximum value of the framework agreements in this procedure : 2 500 000 Euro

6.1 Result lot ldentifier : LOT-0001

At least one winner was chosen.
Framework agreement :
Maximum value of the framework agreement : 2 500 000 Euro

6.1.2 Information about winners

Winner :
Official name : BDO Eaton Square Ltd
Tender :
Tender identifier : 000071684
Identifier of lot or group of lots : LOT-0001
Subcontracting : No
Contract information :
Identifier of the contract : 415002
Date on which the winner was chosen : 15/10/2024
Date of the conclusion of the contract : 01/01/2025
The contract is awarded within a framework agreement : no

6.1.4 Statistical information

Received tenders or requests to participate :
Type of received submissions : Requests to participate
Number of tenders or requests to participate received : 9

8. Organisations

8.1 ORG-0001

Official name : The Alzheimer Society of Ireland
Registration number : 4740416U
Town : Blackrock
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 0858723725
Roles of this organisation :
Buyer
Organisation providing offline access to the procurement documents

8.1 ORG-0002

Official name : BDO Eaton Square Ltd
Registration number : 571831
Postal address : Block 3, Miesian Plaza, 50-58 Baggot Street Lower
Town : Dublin
Postcode : D02 Y754
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : 014700000
Internet address : www.bdoeatonsquare.ie
Roles of this organisation :
Tenderer
Winner of these lots : LOT-0001

8.1 ORG-0003

Official name : The High Court of Ireland
Registration number : The High Court of Ireland
Department : The High Court of Ireland
Postal address : Four Courts, Inns Quay, Dublin 7
Town : Dublin
Postcode : D07 WDX8
Country subdivision (NUTS) : Dublin ( IE061 )
Country : Ireland
Telephone : +353 1 8886000
Roles of this organisation :
Review organisation

8.1 ORG-0004

Official name : European Dynamics S.A.
Registration number : 002024901000
Department : European Dynamics S.A.
Town : Athens
Postcode : 15125
Country subdivision (NUTS) : Βόρειος Τομέας Αθηνών ( EL301 )
Country : Greece
Telephone : +30 2108094500
Roles of this organisation :
TED eSender

11. Notice information

11.1 Notice information

Notice identifier/version : 751ee0d6-7773-4a2a-8e8e-789b88d545e9 - 01
Form type : Result
Notice type : Contract or concession award notice – standard regime
Notice dispatch date : 09/01/2025 12:23 +00:00
Languages in which this notice is officially available : English

11.2 Publication information

Notice publication number : 00014777-2025
OJ S issue number : 7/2025
Publication date : 10/01/2025