Your search for Helpdesk services
Number of alerts found: 14

Marché d'Infogérance des opérations informatiques : support utilisateurs, services de proximité, hébergement et gestion des infrastructures, environnement de travail, services cloud, infogérance cybersécurité et réseau

La présente consultation porte sur des prestations d'infogérance des opérations informatiques concernant : - Le support de niveau 1 à destination des utilisateurs du SI de l'Afpa, - Les services informatiques de proximité en réponse à des demandes et pour le traitement d'incidents : interventions sur site, accueil en kiosques …

CPV: 72253100 Helpdesk services, 72253200 Systems support services, 72514000 Computer facilities management services, 72611000 Technical computer support services
Place of execution:
Marché d'Infogérance des opérations informatiques : support utilisateurs, services de proximité, hébergement et gestion des infrastructures, environnement de travail, services cloud, infogérance cybersécurité et réseau
Awarding body:
AFPA
Award number:
24242_PAN_INFOGERANCE-OP-SI_JGD
Publication:
April 25, 2025, 3:10 a.m.
BMSGPK: Exasol Lizenz

Ziel war die Beschaffung der Exasol Lizenz „DB enterprise cluster lizenz raw data subscription PROD“ für eine analytischen Datenbanklösung sowie die Abhaltung eines Workshops zu den Funktionen der Software. Ziel war die Beschaffung der Exasol Lizenz „DB enterprise cluster lizenz raw data subscription PROD“ für eine analytische Datenbanklösung sowie die …

CPV: 48000000 Software package and information systems, 72253000 Helpdesk and support services, 72261000 Software support services, 72253100 Helpdesk services
Place of execution:
BMSGPK: Exasol Lizenz
Awarding body:
Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz
Award number:
GZ: 2025-0.135.738
Publication:
April 25, 2025, 2:37 a.m.
Call-Center-Dienstleistungen

Erbringung von Call-Center-Dienstleistungen, insbesondere Leistungen eines externen Call-Centers für die Entgegennahme und Erfassung von Vor-Ort-Anmeldungen bei der ÖGK. Erbringung von Call-Center-Dienstleistungen, insbesondere Leistungen eines externen Call-Centers für die Entgegennahme und Erfassung von Vor-Ort-Anmeldungen bei der ÖGK.

CPV: 79512000 Call centre, 79511000 Telephone operator services, 79510000 Telephone-answering services, 72253000 Helpdesk and support services, 72253100 Helpdesk services
Deadline:
May 22, 2025, noon
Deadline type:
Submitting a bid
Place of execution:
Call-Center-Dienstleistungen
Awarding body:
Österreichische Gesundheitskasse - ÖGK
Award number:
ÖGK-1/25
Publication:
April 25, 2025, 2:35 a.m.
Single Party Framework Agreement for the support and maintenance of the Building Control Management System (BCMS) for the National Building Control Office

Single Party Framework Agreement for the Support and Maintenance of the Building Control Management System (BCMS) over a 4-year period. The Initial Contract is for the Support and Maintenance of the existing BCMS environment. The existing environment includes a Drupal front end, SugarCRM 13.0.2 back end, with online payments and …

CPV: 72222000 Information systems or technology strategic review and planning services, 72253200 Systems support services, 72253000 Helpdesk and support services, 72253100 Helpdesk services, 72261000 Software support services, 72263000 Software implementation services
Place of execution:
Single Party Framework Agreement for the support and maintenance of the Building Control Management System (BCMS) for the National Building Control Office
Awarding body:
Dublin City Council
Award number:
0
Publication:
April 18, 2025, 7:32 a.m.
Bekendtgørelse om indgået kontrakt: Kontrakt om levering af drift, vedligehold og videreudvikling mv. af Familieydelsessystemet

I) Baggrund og formål:ATP genudbyder drift, vedligehold og videreudvikling af Familieydelsessystemet (Systemet) til Udbetaling Danmark (UDK). Systemet er udviklet af Netcompany A/S, som i dag yder drift, vedligehold, support og videreudvikling mv.Familieydelsessystemet indeholder følgende hovedelementer: En selvbetjeningsløsning som udstilles via borger.dk til borgere og et fagsystem til sagsbehandling i UDK …

CPV: 72200000 Software programming and consultancy services, 72230000 Custom software development services, 72232000 Development of transaction processing and custom software, 72250000 System and support services, 72253000 Helpdesk and support services, 72253100 Helpdesk services, 72253200 Systems support services, 72254000 Software testing, 72254100 Systems testing services, 72260000 Software-related services, 72261000 Software support services, 72262000 Software development services, 72263000 Software implementation services, 72265000 Software configuration services, 72266000 Software consultancy services, 72267000 Software maintenance and repair services, 72267100 Maintenance of information technology software, 72268000 Software supply services
Place of execution:
Bekendtgørelse om indgået kontrakt: Kontrakt om levering af drift, vedligehold og videreudvikling mv. af Familieydelsessystemet
Awarding body:
ATP
Award number:
220622823
Publication:
April 11, 2025, 3:46 a.m.
Pflege-, Wartungs-, Support- und Weiterentwicklungsleistungen für die vorhandene Individualsoftware „KiBiG.web“

Das onlinegestützte Abrechnungs- und Auswerteverfahren KiBiG.web ist auf Grundlage einer Übereinkunft der Bundesländer NRW und Bayern als Weiterentwicklung des NRW-Förderverfahrens KiBiz.web entstanden. Das Programm unterstützt die Antrags- und Bewilligungsprozesse für die kindbezogene Förderung nach dem Bayerischen Kinderbildungs- und -betreuungsgesetz (BayKiBiG) für ca. 11.000 Einrichtungen, in denen rund 650.000 Kinder betreut …

CPV: 72267000 Software maintenance and repair services, 72243000 Programming services, 72251000 Disaster recovery services, 72253100 Helpdesk services
Deadline:
May 6, 2025, 11:59 p.m.
Deadline type:
Submitting a bid
Place of execution:
Pflege-, Wartungs-, Support- und Weiterentwicklungsleistungen für die vorhandene Individualsoftware „KiBiG.web“
Awarding body:
Bayerisches Staatsministerium für Familie, Arbeit und Soziales
Award number:
2025LK000001
Publication:
April 8, 2025, 2:10 a.m.
24/042 Multi-Supplier Framework for the Provision of IT Customer Services

The Contracting Entity is undertaking a competition for a framework for the following, divided into the following lots: Lot 1 Service Desk; Lot 2 Deskside Resources; Lot 3 Mobile Response and Logistics; Lot 4 Specialist Device Support. The framework is for [5] years with [3] annual extensions (5+1+1+1). Full details …

CPV: 72222300 Information technology services, 72220000 Systems and technical consultancy services, 72253000 Helpdesk and support services, 72253100 Helpdesk services, 72253200 Systems support services, 64120000 Courier services, 72246000 Systems consultancy services, 72315000 Data network management and support services, 72611000 Technical computer support services
Deadline:
May 6, 2025, 5 p.m.
Deadline type:
Submitting a bid
Place of execution:
24/042 Multi-Supplier Framework for the Provision of IT Customer Services
Awarding body:
Uisce Éireann
Award number:
1
Publication:
April 8, 2025, 12:52 a.m.
Modification notice to RFT ID 146648 Single Party Framework Agreement for the provision of a Managed Security Service encompassing SOC and SEIM Services.

This Contract Award Notice is acting as a Modification Notice under Article 72 of 2014/24/EU to RFT ID 146648 Contract for the provision of a Managed Security Service encompassing SOC and SIEM services published on the previous eTenders system, prior to the introduction of new TED eForms. This Contract Award …

CPV: 72253100 Helpdesk services, 48732000 Data security software package, 72253200 Systems support services, 72600000 Computer support and consultancy services, 72222300 Information technology services, 72212732 Data security software development services
Place of execution:
Modification notice to RFT ID 146648 Single Party Framework Agreement for the provision of a Managed Security Service encompassing SOC and SEIM Services.
Awarding body:
Dublin City Council
Award number:
1
Publication:
April 5, 2025, 5:59 a.m.
IT Helpdesk and Support Service

This prior information notice serves as announcement of EBA´s market consultation. The EBA wants to obtain information from economic operators on the market for these services. Please request the questionnaire by email to tenders@eba.europa.eu. This market consultation will be open until 30/04/2025. The EBA needs a service of IT helpdesk, …

CPV: 72253000 Helpdesk and support services, 72253100 Helpdesk services
Place of execution:
IT Helpdesk and Support Service
Awarding body:
European Banking Authority
Award number:
EBA/2025/OP/0002-PIN
Publication:
April 2, 2025, 6:59 a.m.
Servicii de mentenanţă, suport de specialitate, de Help-Desk si de dezvoltare pentru componenta aplicativă a Sistemului Informatic Unic Integrat al CNAS (SIUI)

CNAS organizează şi administrează Platforma informatică din asigurările de sănătate, care cuprinde: Sistemul Informatic Unic Integrat (SIUI), sistemul naţional al cardului de asigurări sociale de sănătate, sistemul naţional de prescriere electronică şi sistemul dosarului electronic de sănătate al pacientului, asigurând interoperabilitatea acestuia cu soluţiile de e-Sănătate la nivel naţional, în …

CPV: 72253200 Systems support services, 72212900 Miscellaneous software development services and computer systems, 72253100 Helpdesk services
Deadline:
May 5, 2025, 3 p.m.
Deadline type:
Submitting a bid
Place of execution:
Servicii de mentenanţă, suport de specialitate, de Help-Desk si de dezvoltare pentru componenta aplicativă a Sistemului Informatic Unic Integrat al CNAS (SIUI)
Awarding body:
CASA NATIONALA DE ASIGURARI DE SANATATE
Award number:
11697800_2025_PAAPD1538394
Publication:
April 2, 2025, 6:03 a.m.