Your search for Customer Relation Management software package
Number of alerts found: 14

20240059 SaaS delivery of a contact centre and staff planning system

The contracting authority needs a system with functionality that is necessary for: - execution of contact centre core tasks, first and foremost handling of external enquiries via specified channels as well as associated traffic management - staff planning, including duty planning and follow-up, i.a. for contact centre acitivities A service …

CPV: 72000000 IT services: consulting, software development, Internet and support, 32524000 Telecommunications system, 32573000 Communications control system, 48000000 Software package and information systems, 48330000 Scheduling and productivity software package, 48332000 Scheduling software package, 48333000 Contact management software package, 48445000 Customer Relation Management software package, 48510000 Communication software package, 64200000 Telecommunications services, 64210000 Telephone and data transmission services, 64214200 Telephone switchboard services, 72400000 Internet services, 72410000 Provider services, 72416000 Application service providers, 72600000 Computer support and consultancy services, 79510000 Telephone-answering services, 79512000 Call centre
Place of execution:
20240059 SaaS delivery of a contact centre and staff planning system
Awarding body:
Skatteetaten
Award number:
2024/2209
Publication:
April 29, 2025, 4:27 a.m.
Procurement of access control and payment system.

MOVAR shall procure an Access control and checkout system. The system shall identify users in different customer groups who need the services MOVAR offers, and the system shall be the gateway for relevant service offers out to both residents and business customers in order to invite "customers into the store". …

CPV: 72232000 Development of transaction processing and custom software, 42961100 Access control system, 48000000 Software package and information systems, 48219000 Miscellaneous networking software package, 48445000 Customer Relation Management software package, 48481000 Sales or marketing software package
Deadline:
May 28, 2025, 8 a.m.
Deadline type:
Submitting a bid
Place of execution:
Procurement of access control and payment system.
Awarding body:
Movar Iks
Award number:
25/735
Publication:
April 26, 2025, 2:42 a.m.
Datenverarbeitungs-Dienstleistungen - KYC Software

Die Auftraggeberin beabsichtigt, eine Software-as-a-Service (SaaS)-Lösung zu beschaffen und über einen Zeitraum von drei Jahren mit der Option auf eine einjährige Verlängerung zu betreiben. Ziel ist die automatisierte und regelkonforme Prüfung persönlicher und geschäftlicher Daten von Geschäftspartnerinnen und Geschäftspartnern nach dem Know-Your-Customer-Prinzip (KYC). Dadurch soll sichergestellt werden, dass sämtliche Prüfprozesse …

CPV: 48000000 Software package and information systems, 48219300 Administration software package, 48400000 Business transaction and personal business software package, 48445000 Customer Relation Management software package, 48460000 Analytical, scientific, mathematical or forecasting software package, 48611000 Database software package
Deadline:
April 30, 2025, 1:30 p.m.
Deadline type:
Submitting a bid
Place of execution:
Datenverarbeitungs-Dienstleistungen - KYC Software
Awarding body:
Land Berlin – Sondervermögen Immobilien des Landes Berlin (SILB) c/o BIM Berliner Immobilienmanagement GmbH
Award number:
V-2025-000045
Publication:
April 24, 2025, 5:10 a.m.
AVIS D'ATTRIBUTION - FOURNITURE ET MAINTENANCE DE LOGICIELS DÉDIÉS À LA RÉDACTION ET AU PILOTAGE DES ACHATS PUBLICS - 3 LOTS

Le présent avis d'attribution concerne la fourniture et maintenance de logiciels dédiés à la rédaction et au pilotage des achats publics - 3 lots. La description détaillée des spécifications techniques est indiquée dans le Cahier des Clauses Techniques Particulières (CCTP). Le présent lot a pour objet la fourniture et maintenance …

CPV: 48490000 Procurement software package, 48000000 Software package and information systems, 48310000 Document creation software package, 48331000 Project management software package, 72212490 Procurement software development services, 48445000 Customer Relation Management software package
Place of execution:
AVIS D'ATTRIBUTION - FOURNITURE ET MAINTENANCE DE LOGICIELS DÉDIÉS À LA RÉDACTION ET AU PILOTAGE DES ACHATS PUBLICS - 3 LOTS
Awarding body:
SICTIAM (06)
Award number:
2024-AFFAIRE-16
Publication:
April 19, 2025, 3:28 a.m.
Servizi SaaS di CRM e MARKETING – II edizione ID 2700

Fornitura di servizi Saas di CRM e Marketing per le Pubbliche Amministrazioni Fornitura di servizi Saas di CRM e Marketing per le Pubbliche Amministrazioni relative alla tecnologia Microsoft Fornitura di servizi Saas di CRM e Marketing per le Pubbliche Amministrazioni relative alla tecnologia SAP

CPV: 48445000 Customer Relation Management software package
Place of execution:
Servizi SaaS di CRM e MARKETING – II edizione ID 2700
Awarding body:
CONSIP SPA
Award number:
ID 2700
Publication:
April 15, 2025, 7:37 a.m.
Software und Implementierung eines CRM-Systems - Kampagnenmanagement-Tool für den Privat- und Geschäftskundenbereich

Software und Implementierung eines CRM-Systems - Kampagnenmanagement-Tool für den Privat- und Geschäftskundenbereich Die ENNI sucht einen Bieter für eine CRM-Softwarelösung, die die vertrieblichen Anforderungen in den Bereichen Service, Sales und Marketing optimal unterstützt. Das System muss flexibel, zukunftssicher und auf die Bedürfnisse der Energiewirtschaft zugeschnitten sein. Die Software soll ein …

CPV: 48000000 Software package and information systems, 48445000 Customer Relation Management software package, 72263000 Software implementation services
Place of execution:
Software und Implementierung eines CRM-Systems - Kampagnenmanagement-Tool für den Privat- und Geschäftskundenbereich
Awarding body:
ENNI Energie & Umwelt Niederrhein GmbH
Award number:
EuU 01-2025
Publication:
April 15, 2025, 7:33 a.m.
Upphandling bokningssystem för camping

Denna upphandling avser ett bokningssystem för två campingar i Skellefteå. Bokningssystemet ska leverera verksamhetsnytta genom tillgänglighet och strukturerad information via automatiserade processer och integration med andra system inom campingverksamheten. Den strukturerade informationen ska sedan kunna visualiseras enkelt i systemet och fungera som ett gediget analys- och beslutsunderlag för verksamheten. Leverantören …

CPV: 48000000 Software package and information systems, 48445000 Customer Relation Management software package
Deadline:
May 10, 2025, midnight
Deadline type:
Submitting a bid
Place of execution:
Upphandling bokningssystem för camping
Awarding body:
Skellefteå kommun
Award number:
urn:eavrop:mdn:ProcurementProject:100203:Lot:1
Publication:
April 11, 2025, 6:02 a.m.
Ekonomisystem

Eksjöbostäder AB bjuder in till att lämna anbud i upphandling av Ekonomisystem Eksjöbostäder AB bjuder in till att lämna anbud i upphandling av Ekonomisystem

CPV: 72268000 Software supply services, 48517000 IT software package, 48445000 Customer Relation Management software package, 48444100 Billing system, 48443000 Accounting software package
Deadline:
May 14, 2025, 11:59 p.m.
Deadline type:
Submitting a bid
Place of execution:
Ekonomisystem
Awarding body:
Eksjöbostäder AB
Award number:
9da7107f-0280-4e89-b51f-cb94c192e834
Publication:
April 8, 2025, 12:59 a.m.
Debiteringssystem

Upphandling av ett debiteringssystem. Upphandling av ett debiteringssystem.

CPV: 48000000 Software package and information systems, 48445000 Customer Relation Management software package
Deadline:
May 5, 2025, 9:59 p.m.
Deadline type:
Submitting a bid
Place of execution:
Debiteringssystem
Awarding body:
Laholmsbuktens VA AB
Award number:
LBVAAB-2025/00129
Publication:
April 5, 2025, 5:04 a.m.
Kassa- och bokningssystem för besöksanläggningar

Upphandlingen avser leverans av ett kassa- och bokningssystem där leverantören tar ett helhetsåtagande gentemot besöksanläggningar hos Malmö stads Fritidsförvaltning. Ett helhetsåtagande avser leverans av mjukvara, service, support och underhåll samt drift. Leveransen innebär att leverantören har ett helhetsansvar för funktion och tillgänglighet för samtliga tjänster som levereras. Upphandlingen avser leverans …

CPV: 48812000 Financial information systems, 30142200 Cash registers, 48400000 Business transaction and personal business software package, 48445000 Customer Relation Management software package, 48481000 Sales or marketing software package, 48810000 Information systems, 48110000 Point of sale (POS) software package
Deadline:
May 4, 2025, 11:59 p.m.
Deadline type:
Submitting a bid
Place of execution:
Kassa- och bokningssystem för besöksanläggningar
Awarding body:
Fritidsförvaltningen (FRI)
Award number:
FRI-2024-2052
Publication:
April 3, 2025, 8:02 a.m.