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Procurement of a contact centre system for Lånekassen
Procurement of an agreement for a contact centre. The need is a contact centre system that handles different channels. The contact centre system shall ensure that the Norwegian State Education Fund's customers can have a direct dialogue with the Norwegian State Education Fund in order to safeguard their customer relationships. …
CPV: 32000000 Radio-, fjernsyns-, kommunikations- og telekommunikationsudstyr og beslægtet udstyr, 32524000 Telekommunikationssystem, 32542000 Omstillingspaneler, 64000000 Post- og telekommunikationstjenester, 72000000 It-tjenester: rådgivning, programmeludvikling, internet og support, 79000000 Forretningstjenesteydelser: forskrifter, markedsføring, rådgivning, rekruttering, trykning og sikkerhed, 79510000 Telefonpasning, 79500000 Kontorstøttearbejde, 79512000 Callcenter
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